Privacy Policy
Coach Juice Performance

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Coach Juice Performance (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, protect, and handle your Personally Identifiable Information (PII) when you visit our website, use our services, or interact with us online.

Personally Identifiable Information (PII), as described in U.S. privacy law and information security standards, refers to information that can be used on its own or with other information to identify, contact, or locate an individual.

Please read this Privacy Policy carefully to understand how we collect, use, protect, and manage your personal information.

What personal information do we collect?

When ordering, registering, or filling out forms on our website, you may be asked to enter information such as your:

• Name
• Email address
• Phone number
• Mailing address
• Payment information
• Social media handles
• Training goals and athletic information
• Other details necessary to provide services

We may also collect:

• Opt-in records and timestamps for communication channels including SMS messaging, email communications, and form submissions.

When do we collect information?

We collect information from you when you:

• Register on our website
• Fill out an application or form
• Subscribe to our newsletter
• Place an order
• Respond to a survey or marketing communication
• Contact us directly
• Enter information on our website

How do we use your information?

We may use the information we collect from you in the following ways:

• To personalize your experience and deliver relevant training content, products, or services
• To improve our website and services
• To respond to customer service requests
• To process transactions
• To administer promotions, surveys, or other site features
• To request reviews or feedback about services or products
• To send training updates, scheduling information, or service notifications
• To communicate regarding coaching services, inquiries, or offers
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences, consent status, and opt-in history

SMS Messaging & Communication Compliance

By providing your phone number and opting in through our website forms, you consent to receive SMS text messages from Coach Juice Performance related to training inquiries, scheduling updates, coaching services, and occasional promotional offers.

Opt-In & Consent
Users opt in to receive SMS messages by submitting forms on our website and selecting the SMS consent checkbox. Consent records and timestamps are maintained to document communication preferences and consent.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any SMS message received. After opting out, you will no longer receive SMS messages unless you opt in again.

Message Frequency & Content
Message frequency may vary depending on your interaction with our services. Messages may include responses to inquiries, scheduling notifications, training updates, service information, or promotional offers.

Help & Support
For assistance regarding SMS communications, reply HELP to any SMS message or contact us directly using the information listed in the Contact section below.

Carrier Information
Standard message and data rates may apply depending on your mobile carrier and plan. Mobile carriers are not responsible for delayed or undelivered messages.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors who assist in providing support services such as customer service, communication platforms, or system operations.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Coach Juice Performance implements strict data protection measures to safeguard SMS opt-in information, consent records, and communication preferences.

How do we protect your information?

Our website is scanned regularly for security vulnerabilities to ensure your visit remains safe.

We implement a variety of security measures when users place orders, submit forms, or access personal information. These include secure servers and encrypted data transmission (SSL technology), restricted access to personal information, secure payment processing through trusted payment providers, and ongoing monitoring of system security.

All payment transactions are processed through third-party gateway providers and are not stored or processed directly on our servers.

Cookies

We use cookies to enhance your experience on our website.

Cookies are small files transferred to your device through your web browser that allow our systems to recognize your browser and remember certain information.

We use cookies to:

• Remember and process items in shopping carts
• Understand user preferences for future visits
• Track advertisements
• Compile aggregate data about site traffic and interactions

You can choose to disable cookies through your browser settings. However, disabling cookies may affect some website functionality.

Third-Party Disclosure

We do not sell, trade, or transfer your Personally Identifiable Information to outside parties without prior notice.

This does not include trusted partners who assist us in operating our website, conducting business, or providing services, as long as those parties agree to keep information confidential.

We may release information when required to comply with legal obligations, enforce site policies, or protect the safety and rights of ourselves or others.

Third-Party Links

Our website may include links to third-party products or services. These sites have independent privacy policies, and we are not responsible for their content or activities.

Google Advertising & Analytics

We may use Google Analytics and other third-party tools to analyze website traffic and improve services.

Google may use cookies to serve ads based on prior visits to our website or other websites.

Users may opt out of Google advertising by visiting Google’s Ad Settings.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

• Users can visit our website anonymously
• Our Privacy Policy link is accessible on our website
• Users will be notified of changes to this Privacy Policy on this page
• Users may request changes to personal information by contacting us

We honor Do Not Track (DNT) signals and do not track users when a DNT browser setting is active.

Children’s Online Privacy Protection Act (COPPA)

We do not knowingly market to or collect personal information from children under the age of 13.

Fair Information Practices

In the event of a data breach, we will notify affected users via email within 3 business days.

We support the Individual Redress Principle, giving individuals the right to pursue legal remedies against data collectors who fail to comply with applicable privacy laws.

CAN-SPAM Act

We collect email addresses to:

• Respond to inquiries
• Send updates related to orders or services
• Send occasional marketing communications

To comply with CAN-SPAM regulations:

• We do not use misleading email subjects or addresses
• We identify marketing messages clearly
• We include our contact information in emails
• We honor unsubscribe requests promptly

Users may unsubscribe at any time by following the link at the bottom of our emails.

Data Security

We implement industry-standard security measures to protect personal information from unauthorized access, misuse, alteration, or disclosure. These measures include secure data storage, encryption where appropriate, restricted internal access to sensitive data, and ongoing security monitoring.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Coach Juice Performanc

Email: contact@coachjuice.co

Website: https://coachjuice.co

By using our website and services, you consent to the terms of this Privacy Policy.